Introducing Countly 27

Private productintelligence.

All your product data in one place, from web, mobile, desktop, connected apps and server-side systems, for your teams and your AI to build on. Self-host Countly or run it in a private cloud, with no compromise on your data.

Trusted by 17,000+ apps in 126 countries, from regulated enterprises to fast-moving startups.

00 · Data ownership

Keep your product
intelligence private.

Self-host Countly and your product data stays within the infrastructure you operate. In our private cloud, it lives in a dedicated environment, never pooled with anyone else’s.

01

Dedicated to you

A dedicated, isolated environment. No shared data layer, no mixing with other customers.

02

Real-time from the moment of capture

Events are queryable the instant they arrive. No batch window. No overnight job.

03

One system, one data layer

Collection, analysis, engagement, and AI operate on the same data, in one place.

01 · Capture

All your product data,
in one place.

Mobile, web, backend, and internal data, unified at the source, validated as it arrives, and enriched into user profiles. One layer your analytics, engagement, and AI build on.

Explore data management

02 · Analyze

Go from a metric
to the moment that matters.

Journeys, feature usage, and retention, read as behavior on one data layer. No stitching exports together: every team sees the same users, the same events, and the same outcomes.

Explore analytics and reporting

03 · Act

Turn insight into action,
without leaving Countly.

Spot a struggling user and respond while it still matters: an in-app message, an offer, or a workflow in your own tools. No export, no overnight batch.

Explore engagement features

04 · Adapt

Build products that learn
from what happens next.

Adaptive variables, rollouts, and per-segment experiences, driven by live behavior instead of app store cycles. Change what a segment sees today, measure the effect, and roll back just as fast.

Explore engagement features

05 · AI

Make your AI smarter
with your product intelligence.

Connect your own AI to Countly through MCP, ask Cee in plain language and measure the AI features you ship, all on the same product data.

Meet the AI agent

Platform

Product intelligence,
as infrastructure.

Four layers, one system. Data enters through the control layer. Analytics, engagement, and AI above it work on the same live copy, with nothing to sync.

See all 50+ features
L1

Data Control Layer

Control what data is collected, how it’s stored, and who can access it. Mask sensitive fields, enforce access rules, transform data at ingestion, and maintain quality at the source.

Learn more
L2

Product Analytics

Understand how users behave across your product, in real time. Explore events, journeys, and outcomes without exporting or pre-aggregating data. Make decisions on live data, not delayed reports.

Learn more
L4

AI-Native Intelligence

Give your product and your AI direct access to structured, real-time behavioral data. Use it to power models, workflows, and decisions without moving data across systems. Built-in assistance like Cee helps explore and act on that data when needed.

Learn more

Deployment

Choose how
you run Countly

Deploy on your own infrastructure, or start quickly in our private cloud. The platform remains the same.

See full pricing
Self-hosted

Countly Enterprise

Full control over how Countly runs. Deploy on your own infrastructure, in any environment that fits your requirements, and operate it under your own security and compliance model.

  • Deploy in your cloud, your data center or air-gapped
  • Analytics, Adaptivity and Intelligence, all included
  • No default vendor access to data
  • Dedicated CSM, onboarding and support
  • SLA included
Private cloud

Countly Flex

Get started without managing infrastructure. Run Countly in a dedicated private-cloud environment, with the same data control as Enterprise. Add Adaptivity and Intelligence when you need them.

  • Dedicated single-tenant instances
  • Your choice of Google Cloud region
  • 99.99% uptime SLA (add-on)
  • Managed backups & DR
  • SOC 2 Type II examined

Security & compliance

Security by architecture.

Your data stays in a controlled, dedicated environment, built from the start for regulated teams. ISO 27001, 27017, and 27018 certified; SOC 2 Type II examined.

Explore data privacy
ISO 27001Certified
ISO 27017Certified
ISO 27018Certified
SOC 2Type II examined
TISAX®Participant*
GDPRCompliant by design
HIPAASupported · also COPPA, PDPL

*Countly Ltd. is a TISAX® Participant. TISAX® is a registered trademark of and governed by ENX Association. Learn more at enx.com/tisax

No default access

On Enterprise, Countly has no access to your data without your explicit permission. On Flex, access is limited, granted by you and logged.

Encryption everywhere

TLS in transit, encryption at rest, keys you can bring on self-hosted deployments.

Masking at ingestion

PII is masked, hashed or dropped before it is stored. Consent is enforced per feature.

Granular access control

Roles, per-app permissions, SSO and SAML, full audit logs of who saw what.

Residency you choose

Your choice of Google Cloud region on Flex. Anywhere, including air-gapped networks, on Enterprise.

Retention you define

Keep raw events as long as you need, purge on schedule, export on demand.

Integrations

Fits into your stack

SDKs and APIs designed to connect directly to your product, without adding another layer between your data and your systems.

SDK documentation

Path to value

Go live in days,
not months

Whether you start with Flex or roll out Enterprise, Countly gives you a clear path from setup to value.

  1. 01

    Plan

    Choose the setup that fits your product, team, and deployment model. Start independently or define the architecture and rollout with our team.

  2. 02

    Connect

    Set up Countly, connect your data sources, and bring over what matters. Hands-on guidance is available when needed.

  3. 03

    Launch

    Instrument your product, validate data flow, and get key use cases live. Teams can move independently or work directly with our team to move faster.

  4. 04

    Grow

    Go live with confidence, then expand into engagement, personalization and AI. Our experienced team is here to help you get the most out of the system as you scale.

Get started

Turn all your product data
into product intelligence.