Solutions · Healthcare

Privacy-first product analytics
for healthcare

Understand patient behavior across digital health products, then act on those insights with targeted engagement. Improve journeys, adoption and retention while keeping sensitive health data under your control.

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Key questions

Key challenges in healthcare

How can we improve patient engagement?

Analyze how patients interact with your app, portal or device to find drop-off points and optimize features for adherence and outcomes.

Which digital therapies are most effective?

Measure adoption and impact of features and content to understand what drives engagement and adherence.

How do we protect PHI?

Keep Protected Health Information self-hosted or in a private cloud, with full control to meet stringent privacy regulations.

How Countly helps

How Countly improves digital health solutions

01
Map the complete patient journey
Unify data from patient portals, wellness apps and connected medical devices into one view.
02
Analyze engagement and adherence
Funnels for treatment-plan adherence, User Profiles for individual behavior, proactive care.
03
Act on insights to personalize care
Personalized reminders, A/B-tested care plan presentations, continuous improvement.

Data ownership

Support HIPAA requirements
with a private platform

Features teams use most here

FunnelsUser profilesJourneysSurveysCompliance HubPush notifications

FAQ

Questions about
Healthcare

Does Countly support HIPAA requirements?

Yes. Countly signs a Business Associate Agreement (BAA) with Enterprise customers, and its deployment options, masking at ingestion, consent controls and audit logs support HIPAA requirements. Countly is ISO 27001, ISO 27017 and ISO 27018 certified and SOC 2 Type II examined.

Can we self-host Countly?

Yes. Self-host Countly on your own infrastructure and your product data, including protected health information, stays within the infrastructure you operate. Or run it in a dedicated private-cloud environment, with masking at ingestion and consent enforced in the SDK.

Which platforms can Countly capture data from?

Patient apps, web portals, desktop clinical tools and connected medical devices, through Countly SDKs for iOS, Android, Web, Node.js, Flutter, React Native, Unity, C++, Java and Windows, plus APIs for custom ingestion.

Can we analyze patient behavior without exposing PHI?

Yes. Sensitive properties are masked, hashed or removed before storage, and consent categories are enforced in the SDK, so opted-out users generate no data. Data subject requests, such as exporting or purging one user, are handled from one screen with an audit record.

Solutions

Privacy-first product analytics
for healthcare

Key challenges in healthcare

How can we improve patient engagement?

Which digital therapies are most effective?

How do we protect PHI?

How Countly improves digital health solutions

Map the complete patient journey

Analyze engagement and adherence

Act on insights to personalize care

Support HIPAA requirements
with a private platform

Questions about
Healthcare

Related
solutions

Your industry.
Your data. One platform.

Privacy-first product analyticsfor healthcare

Key challenges in healthcare

How can we improve patient engagement?

Which digital therapies are most effective?

How do we protect PHI?

How Countly improves digital health solutions

Map the complete patient journey

Analyze engagement and adherence

Act on insights to personalize care

Support HIPAA requirementswith a private platform

Questions aboutHealthcare

Relatedsolutions

Your industry.Your data. One platform.

Privacy-first product analytics
for healthcare

Support HIPAA requirements
with a private platform

Questions about
Healthcare

Related
solutions

Your industry.
Your data. One platform.